PRIVACY POLICY
Version of 05-01-2025
MB “Plement” (hereinafter referred to as “Plement” or “We”) respects and protects the personal data and privacy of visitors and customers of the website https://plement.io/ (hereinafter referred to as the “Website”). Please note that the personal data of visitors to the website https://plement.io/ and our customers are processed lawfully, transparently, fairly, for predetermined purposes and only to the extent necessary to achieve these purposes. When processing your personal data, we comply with the requirements for the processing of personal data outlined in the General Data Protection Regulation (hereinafter referred to as the GDPR) and other applicable legislation. When processing your personal data, “Plement” implements such technical and organizational measures that help to ensure the protection of personal data against unlawful processing.
- What kind of document is it and to whom does this Privacy Policy apply?
1.1. In this Privacy Policy (hereinafter referred to as the “Privacy Policy”), we provide information about what personal data we collect when you visit the website https://plement.io/, use services offered by us on this website, or contact us regarding the nature of the services provided on the website https://plement.io/ or other issues. Here you will find information about how we process personal data collected while fulfilling contracts with our partners or customers that are legal entities if you are their representative or employee. The Privacy Policy also contains information about your rights related to the processing of personal data and the implementation of these rights.
1.2. The website https://plement.io/ is managed and administered by MB “Plement”, legal entity code: 306946074, registered office address: Vilniaus g. 12-72, LT-87135 Telšiai, data about the company is collected and stored in the Register of Legal Entities of the Republic of Lithuania.
1.3. MB “Plement” is the controller of your personal data. If you have any questions regarding this Privacy Policy or wish to submit requests related to the processing of your personal data, you can contact the data controller by phone at +370 695 05059 or by e-mail at [email protected]. - What information do we collect about you and what do we use it for?
2.1. For the purpose of providing and administering digital services
For this purpose, we may process such data as your name, surname, position, the name of the company you represent, contact details (e-mail address, residential address, phone number), as well as other data provided when concluding and performing the agreement regarding the provision of digital services with us.
Personal data for the purposes of providing and administering digital services will be stored for 10 (ten) years from the date of invoice for the services provided unless a longer period of storage of personal data is required by laws and/or other legislation.
When providing digital services, “Plement” may also process the data of third parties you have provided to us. These data will be stored for 1 (one) year from the date of service provision, unless otherwise specified in the Personal Data Processing Agreement. It is your responsibility to inform third parties that MB “Plement” will process their personal data.
The legal basis for processing this data is the necessity to fulfil the agreement with you regarding the provision of digital services.2.2. For the purpose of administration and addressing the inquiries or other information
We also process your personal data (such as name, surname, e-mail address, position, company name and/or other data provided) when you contact “Plement” by e-mail, submit an inquiry, or book a consultation on the website, send us a message on social networks or contact us in any other way.
We process the data you provide to us on the basis of a legitimate interest – to administer inquiries, messages and bookings, to respond to your inquiries, to ensure the quality of the services provided and to protect our legitimate interests.
This data will be stored for 2 (two) years from the date of receiving the inquiry or message.
2.3. For the purpose of administering feedback
After using the services provided by “Plement”, you have the opportunity to leave feedback about our services. When administering your feedback, we may process such data as your name, surname, position, the name of the company you represent, e-mail address or other data, and/or other data provided in the feedback.
We will process the data you provide to us based on your consent or on the basis of a legitimate interest in order to ensure and improve the quality of the services provided.
This data will be stored for 3 (three) years from the date of receiving the feedback. Once your data has been anonymized, we have the right to store and publish the feedback for an indefinite period of time.2.4. For the purpose of sending marketing
With your expressed consent, “Plement” may use your e-mail address and phone number to send newsletters, offers, or other useful information about the services provided. We may also contact you by e-mail or phone to ask for your opinion on the quality of our services or to clarify your needs for digital services.
Your marketing consent is considered the legal basis for the processing of personal data.
You can unsubscribe from receiving such communications at any time by clicking the link at the bottom of the e-mail or by contacting us by e-mail at [email protected] .
After sending newsletters, offers, or other information, we also collect statistical information on whether you have opened an e-mail containing the newsletter, how many times you have read it, which links you have clicked, whether you have forwarded an e-mail to others, as well as information about your device and browser, and the region of your e-mail server.
For this purpose, your data will be stored for 1 (one) year from the date of receiving your consent.2.5. For the purpose of fulfilling agreements with partners and service providers
“Plement” may process the data of employees of its service providers or partners (legal entities) and service providers and partners (natural persons) to fulfill the agreements concluded between “Plement” and the specified persons. On this basis and for this purpose, “Plement” may process your name, surname, position, the name of the company you represent, e-mail address, phone number, the content of correspondence, date, as well as other data related to the fulfillment of the agreement.
The data will be stored for as long as necessary to fulfil the obligations under the agreements. Upon the expiry of the agreement, the data will be processed and stored for the statutory limitation period. - To whom and why do we disclose your personal data?
3.1. We keep your personal data secure and require all our partners and service providers who have access to your data to do so.3.2. Your data may be viewed by our employees and certain specialised service providers we have hired, such as providers of website content management systems and website hosting services, advertising and marketing services, communication services companies, accounting, accounting, auditing and IT service providers, e-mail and SMS messaging service providers, to the extent necessary for the purposes of sending newsletters and offers (if you have given your consent), etc.3.3. These specialised service providers process personal data on behalf of MB “Plement”, as the data controller, and have the possibility to see your data to the extent necessary for the purposes of providing their services. We seek to ensure that all our data processors used by us have implemented appropriate organisational and technical measures to ensure the security of personal data and undertake to maintain confidentiality when processing your data.3.4. In addition, the data may be disclosed if we are required to do so by law or to protect our rights and interests.
3.5. Your personal data will not be transferred to a third country and/or an international organization.Cookies
- Cookies
“Plement” uses cookies on its website https://plement.io/ to ensure the proper functioning of the website, for marketing purposes and to collect anonymised statistical information. - Partner websites5.1. The website may contain links to our partners’ websites or such websites that may be relevant to “Plement’s” customers or website visitors. Please note that these websites or services accessed through them have their own privacy policies. Please read the Privacy Policy of these websites before using any of their services or providing any of your personal data to them. “Plement” assumes no responsibility for the activities carried out on the partners’ websites or the content of the Privacy Policy.
- How can you access your data, what rights do you have as a data subject and how can you exercise your rights?
6.1. You have the right to access your personal data that we process and to understand how it is being processed.6.2. You have the right to request rectification, completion, or correction of incorrect, inaccurate, and incomplete personal data related to you.6.3. You have the right to request the erasure of your personal data where the processing of personal data does not comply with the requirements of legislation or on other legal grounds provided for in Article 17 of the GDPR.6.4. You have the right to request the restriction of the processing of your personal data where there is a reason for doing so.
6.5. You have the right to withdraw your consent to the processing of your personal data in cases where your personal data is processed with your consent.
6.6. You have the right to object to the processing of your personal data based on our legitimate interest, except in cases where the data is processed for legitimate reasons or for us to defend and comply with legal requirements.
6.7. To exercise your rights and to submit a request or claim to the Data Controller, please contact us by phone at +370 695 05059 by e-mail at [email protected] , or by mail at Vilniaus g. 12-72, LT-87135 Telšiai. We will respond to your request or claim no later than 30 calendar days from the date of their receipt. Upon receipt of your request or claim related to the exercise of the rights of the data subject, we have the right to take measures to verify your identity, i.e., to request an identity document or other means.
- Where should you file a complaint regarding the violation of your rights?
7.1. This Privacy Policy may be updated or modified at our discretion. All changes to the Privacy Policy will be published on the website https://plement.io/, providing an updated or modified version of the Privacy Policy and indicating the effective date of its new version. In case of significant changes to the Privacy Policy, we will additionally inform you about it on the website or by other means.7.2. We recommend that you read this Privacy Policy to stay informed about how we process personal data on the website https://plement.io/ that we administer.7.3. To use the website or our services, we may request you to read and confirm that you have read and agreed to the Privacy Policy.7.4. You are responsible for ensuring that the data you provide to us is accurate, correct and complete. “Plement” assumes no risk or responsibility and shall be unconditionally exempt from it not only with respect to you but also with respect to third parties if you have provided incorrect or incomplete data and/or have not changed it.